They can't control some things, like the weather or mechanical difficulties, but they can be there to help you navigate when a problem arises. They can also be there to help you avoid some problems altogether. For instance, if they learn of something that might make your trip less enjoyable, like a closed hotel pool or fitness center, they'll contact you before you go and give you the option to make other arrangements.
They guarantee that with Travelocity, "you'll never roam alone" because they have complete faith in the core strength of their partner relationships and the skill and passion of the entire Travelocity Team. They trust that if you book with them, just once, you'll share this faith in Travelocity, and continue to enjoy both the peace-of-mind and low prices associated with the Travelocity Guarantee.
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